{"id":395,"date":"2023-11-08T13:33:32","date_gmt":"2023-11-08T10:33:32","guid":{"rendered":"https:\/\/vpninfo.bilkent.edu.tr\/?page_id=395"},"modified":"2023-11-16T17:20:22","modified_gmt":"2023-11-16T14:20:22","slug":"contact","status":"publish","type":"page","link":"https:\/\/vpninfo.bilkent.edu.tr\/?page_id=395","title":{"rendered":"Contact"},"content":{"rendered":"<p>Before contacting us,<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Verify that you have a valid Bilkent VPN account using the <a href=\"https:\/\/vpnregister.bilkent.edu.tr\/\">VPN Register <\/a><\/li>\n<li>Verify the settings you made for your devices using the <a href=\"https:\/\/vpninfo.bilkent.edu.tr\/?page_id=252\">OS-specific instructions<\/a>.<\/li>\n<li>Check <a href=\"https:\/\/vpninfo.bilkent.edu.tr\/?page_id=282\">Troubleshoot &#8211; Frequently Asked Questions<\/a> for a possible resolution to problems you are experiencing.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>If the problem is still not resolved, send an email message to \u00a0 <a href=\"https:\/\/vpninfo.bilkent.edu.tr\/wp-content\/uploads\/2023\/11\/hotline.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-447\" src=\"https:\/\/vpninfo.bilkent.edu.tr\/wp-content\/uploads\/2023\/11\/hotline.png\" alt=\"\" width=\"170\" height=\"15\" \/><\/a>\u00a0 for assistance. Please provide as much detailed information as possible related to your problem such like error messages, screenshots etc. Note that a message such as \u201cI cannot connect to VPN\u201d needs to be supported with further details.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before contacting us, Verify that you have a valid Bilkent VPN account using the VPN Register Verify the settings you made for your devices using the OS-specific instructions. Check Troubleshoot &#8211; Frequently Asked Questions for a possible resolution to problems you are experiencing. If the problem is still not resolved, send an email message to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/vpninfo.bilkent.edu.tr\/?page_id=395\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Contact&#8221;<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-395","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=395"}],"version-history":[{"count":16,"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/395\/revisions"}],"predecessor-version":[{"id":451,"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/395\/revisions\/451"}],"wp:attachment":[{"href":"https:\/\/vpninfo.bilkent.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}