– Please verify that you have a valid VPN account from the VPNRegister service.
– Verify the settings you made by OS-Specific guides.
– If you are using Windows 11 and experiencing connection problems, check the Windows 11-specific troubleshooting steps for SSTP and L2TP VPN connections.
– Check out the Frequently Asked Questions page for the problem you are experiencing.
– If the problem is not resolved despite the steps above, you can contact hotline__at__bilkent.edu.tr for assistance. Please provide as much detailed information as possible related to your problem; like error messages, screenshots etc. A message like “I cannot connect to VPN” is not descriptive enough.